The Carpet Clinic was established in Feb. 1986 by Wayne J. Dwyer. Wayne, a graduate of Memorial University and has spent most of his life as a resident of St. John's, Newfoundland.
The Carpet Clinic specializes in carpet, rug and upholstery cleaning. The company presently services the St. John's and surrounding areas.
From the beginning The Carpet Clinic has been concerned with the environment. Every effort is used to ensure that the cleaning products we use are environmentally friendly and non-allergenic.
Every effort is also made to ensure customer satisfaction. This is why we guarantee our work in writing on your receipt. This warranty expires three (3) days after the work is completed . You will find this warranty at the bottom of your receipt and we ask that our customer's who feel that we have not performed to their standards make use of it. It is your right and we like satisfied customers .
We also have a small call centre where clients can reach a "real " person from 10.00 am - 6.00 pm, Monday to Friday and a sales rep can also be reached on Saturday between 10.00 am- 5.00 pm. Customers can get an immediate response to their questions or concerns.
Many customers besides booking appointments call us for advice on emergency stain removal and pet odor control.
Because we are in the service business, we can often refer contractors for work that is not related to our business. We offer this service in the hopes that the customer will think of us when they finish their renovations.
The Carpet Clinic is an authorized Von Schrader associate. The equipment and knowledge base generated from this company allows us to clean specialty materials such as silk. This system will be primarily used in our rug cleaning division but also can be used on delicate upholstery fabrics such as dry clean only materials and leather.
As you can see we, at The Carpet Clinic, make every effort to fully satisfy our customers needs. Call us today!